Business Online confidentiality agreement

 

Business Online is an application that allows you, through an Internet connection, to view certain information about your policy and claims filed under that policy. Sharing claim information with you helps SAIF Corporation to manage, defend, and adjust claims. It is important to understand that the claim information you see through this application is confidential. The unauthorized disclosure of this information, or the improper use of it, may create legal liability for you and for SAIF.

In return for SAIF allowing you to have access to Business Online, you agree to take whatever actions are necessary to protect the confidentiality of this information. At a minimum, you will limit access to your employees who need to know the information, and you will not allow any other person or organization to have access to the information without express approval from SAIF. You will take reasonable precautions to ensure that those persons with authorized access do not disclose the information or use it improperly. Reasonable precautions include, but are not limited to:

  • with the exception of explanation of benefit statements provided to medical providers, do not print or place any SAIF online claim information into any files, including but not limited to personnel or client files;
  • do not bring a copy of any SAIF online information to a court or administrative proceeding unless a subpoena has been served demanding this information or if a SAIF attorney requests you to bring the information to a court or administrative proceeding;
  • do not read any SAIF online information prior to testifying at a court or administrative proceeding without first discussing the matter with a SAIF attorney.

In the event you are subpoenaed, or are otherwise legally compelled to release confidential claim information obtained through Business Online, you will inform SAIF of the demand immediately. SAIF will determine, in its sole discretion, whether it will intervene to protect the confidentiality of the information.

You understand that your failure to keep claim information confidential may cause you to be liable, and will result in the termination of your access to the application.

You understand that failure to keep confidential the claim information provided by SAIF under this agreement may cause irreparable harm and damage to SAIF and others. You agree to hold SAIF harmless in a claim arising from a breach of this agreement.

This agreement shall be construed in accordance with the laws of the State of Oregon, without regard to principles of conflicts of law. Any disputes will be resolved by the courts of the State of Oregon, with venue in Marion County.